Updated on 13 January 2023

We are committed to protecting your privacy and personal data. We process personal data in accordance with international and European principles of data protection, as well as applicable legislation concerning personal data (including the EU General Data Protection Regulation where applicable).
This privacy statement includes information about why we collect personal data on our website, what kind of data we collect, and how we use and store it.

This privacy statement can be complemented with solution-specific privacy statements and additional local documents. In addition, your rights as a data subject may vary in different countries, depending on applicable data protection laws. This privacy statement includes information about the rights that are based on the data protection laws of the European Union.

Controller: Enersense International Plc and/or Enersense Group companies
Contact person: You may contact us, if you have any concerns related to the processing of personal data or the exercise of your rights under the EU Data Protection Regulation. Please contact us by email at privacy@enersense.com.

When you visit our website, your computer automatically sends us certain technical and other details (IP address, browser type and source of visit). We also collect information about how you use our website with the help of cookies.

We may process and save the following details:

• Name and contact details: telephone number, email address and street address
• Customer feedback and contacts
• Information concerning the use of our service, such as data concerning searching and browsing our website, cookies
• Information about interests and profiling
• Information concerning the use of our service, such as data concerning searching and browsing our website, cookies
• Consents or bans concerning direct marketing
• Any other details necessary for the purpose of the register

We process and save our website visitors’ personal data to improve our service, and develop its efficiency and safety.

We also use personal data to sell, market or remarket our services, as well as to contact you. Data may also be used to develop our business and services.

The legal basis for the processing of personal data is the controller’s legitimate interest or contract in accordance with the EU General Data Protection Regulation (2016/679).

Cookies are short text files that the web server stores on your device. They collect information about how you use our website.

We use cookies to develop our services and website, and to target marketing. Allowing cookies which collect personal data is voluntary.

With your own cookie settings, you can determine the purposes for which we can use the data that we collect. Please note that disabling cookies may limit the functioning of our website and affect the quality of our service.

We protect personal data by managing risks proactively and planning safety skilfully.

We ensure that our website is secure. We only grant access rights to our website in a controlled manner, and ensure that personal data is only processed by authorised and qualified people.

If we forward personal data to our partners, we require that they process and protect personal data in accordance with this privacy statement and applicable laws.

Whenever possible, we store your personal data in secure European data centres.

We systematically use the following service providers, for example:

• Google
• Leadoo
• Crazy Egg

Some of the service providers mentioned above may back up or transfer data outside the EU/EEA countries to the USA.

We are committed to complying with the General Data Protection Regulation with regard to data subjects’ rights in relation to collected data. According to the regulation, data subjects have the right

• To be informed of the processing of their personal data
• To have access to data
• To have data rectified
• To erase data and to be forgotten
• To restrict the processing of data
• To data portability
• To object to processing of data
• Not to be subject to automated decision making.

Written requests must be sent to dpo@enersense.com

Enersense Plc may reject a request or charge a reasonable fee if a request is manifestly unfounded or excessive, or if Enersense Plc has other legitimate grounds to reject a request. Legitimate grounds may prevent Enersense Plc from erasing personal data that must be retained to comply with local laws or to maintain an audit trail until the end of a local claim period, for example. Enersense Plc may also have to retain data to fulfil its contractual obligations.

Please note that if Enersense Plc protects or erases your personal data based on your request, it may not be able to provide services that you want to use, or have previously ordered or requested, nor offer you content that you want to download or receive.

Enersense Plc seeks to develop its website, business and data protection processes and tools continuously, and therefore reserves the right to modify this privacy statement. Enersense Plc encourages you to periodically review this privacy statement.

In accordance with applicable data protection laws, Enersense Plc can contact you through other user interfaces or using collected contact details to inform you about updates that have material effects on you.